CREATE AN INCLUSIVE COMMUNITY

Our commitment to our users

Skyepack is dedicated to continuously improving our applications, websites, and features to create an accessible and inclusive learning environment. for as many students as possible. We design our products based on two sets of standards: the WCAG 2.0 standards issued by the World Wide Web Consortium (W3C) and Section 508 of the Rehabilitation Act issued in the United States federal government.

Accessibility Policy

Skyepack welcomes and appreciates feedback regarding this policy and its implementation.  Feedback can be provided in several ways, which are documented on our “Contact” page.


Section 1194.21 Software Applications and Operating Systems - Detail
Voluntary Product Accessibility Template

Level of Support Remarks & Explanations

(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.

A) Supports
B) Supports through Equivalent Means

A) Features of Skyepack are designed to be fully functional using keyboard controls.
B) The multi-file upload feature requires a user to drag and drop files from one window to another in a designated area. All users have access to an alternative single-file upload feature that is accessible using keyboard controls.

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

Supports

Skyepack does not interfere with any accessibility features of operating systems or browsers.

(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.

Supports

Skyepack uses default browser focus styles

(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.

Supports

Skyepack uses label and when necessary appropriate tag attributes to identify interactive elements

(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

Supports

The use of icons to depict interface elements is consistant throughout Skyepack. If the icon does not also provide a text description alongside it, then an appropriate HTML attribute is used.

(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

Supports

All information is provided through the web browser, and is independent of operating system.

(g) Applications shall not override user selected contrast and color selections and other individual display attributes.

Supports

Skyepack does not override user settings.

(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.

Supports

Skyepack uses an animated loading image that can be stopped and started using browser controls.

(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

Supports

Skyepack does not use color alone to convey information.

(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

Supports

The Skyepack interface has been styled with CSS to comply with Section 508's color and contrast requirements.

(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

Supports

Skyepack does not use flashing or blinking text, objects, or other elements

(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supports

All default forms in Skyepack work with screen readers and keyboard controls. Users are able to upload their own custom HTML-based forms, and are responsible for ensuring their accessibility.

Section 1194.22 Web-based Intranet and Internet information and Applications - Detail
Voluntary Product Accessibility Template

Level of Support Remarks & Explanations

(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).

Supports

Images in the Skyepack user interface have alt-text descriptions.

(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

Supports

Skyepack does not require the use of multimedia presentations. Users may upload their own multimedia content and are responsible for ensuring its accessibility.

(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

Supports

Skyepack does not use color alone to convey information.

(d) Documents shall be organized so they are readable without requiring an associated style sheet.

Supports

Users and screen readers can read pages with style sheets disabled.

(e) Redundant text links shall be provided for each active region of a server-side image map.

Supports

Skyepack does not use server-side image maps.

(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.

Supports

Skyepack does not use server-side image maps.

(g) Row and column headers shall be identified for data tables.

Supports

Data tables contain descriptive row and column headers.

(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

Supports

Skyepack does not have data tables with two or more logical levels of row or column headers.

(i) Frames shall be titled with text that facilitates frame identification and navigation

Supports

All default frames in Skyepack are titled with text that facilitates frame identification and navigation. Users can insert their own custom HTML-based frames, and are responsible for ensuring their accessibility.

(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

Supports

Skyepack does not cause the screen to flicker with a frequency greater than 2 Hz or lower than 55 Hz.

(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

Supports

Skyepack is compliant with the provisions of this part, so a text-only version is not needed.

(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.

Supports

Skyepack uses modern HTLM5 techniques and WAI-ARIA to provide feedback from interactive elements and to allow functionality with screen readers and keyboard controls.

(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with 1194.21(a) through (l).

Supports

Skyepack does not require any applet or plug-ins for default functionality. Users can upload their own multimedia content such as PDF files, Microsoft Office Documents, Flash files, and various other forms. Users uploading such content are responsible for communicating system or program requirements for accessing the multimedia content.

(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supports

All default forms in Skyepack work with screen readers and keyboard controls. Users are able to upload their own custom HTML-based forms, and are responsible for ensuring their accessibility.

(o) A method shall be provided that permits users to skip repetitive navigation links.

Supports

Skyepack has a "skip navigation" link at the top of every page that bypasses navigation links and jumps to the main content of the page.

(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Supports

Skyepack does not have any elements that require a timed response.

Section 1194.31 Functional Performance Criteria – Detail
Voluntary Product Accessibility Template

Level of Support Remarks & Explanations

(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.

Supports

Skyepack is optimized to work well with screen readers.

(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.

Supports

Skyepack supports browser-provided zoom functionality.

(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided

Supports

Skyepack does not use any audio for default operation. Users can upload their own multimedia audio and video content, and are responsible for ensuring its accessibility.

(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

Supports

Skyepack does not use any audio for default operation. Users can upload their own multimedia audio and video content, and are responsible for ensuring its accessibility.

(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.

Supports

Skyepack does not require speech for operation.

(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

Supports

Skyepack does not require fine motor control or simultaneous actions, and is operable via keyboard controls.

Section 1194.41 Information, Documentation and Support – Detail
Voluntary Product Accessibility Template

Level of Support Remarks & Explanations

(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge

Supports

Skyepack product documentation is available on the Skyepack website in a text-based format. Users may request a downloadable text-based alternative or audio file of product documentation at no additional charge by email to support@skyepack.com

(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge

Supports

Skyepack product documentation is available on the Skyepack website in a text-based format. Users may request a downloadable text-based alternative or audio file of product documentation at no additional charge by email to support@skyepack.com

(c) Support services for products shall accommodate the communication needs of end-users with disabilities.

Supports

Skyepack support content is available on the Skyepack website in a text-based format. Additionally, support services are provided online, via email, and telephone.